Our Team


James N. Goenner, Ph.D.

President and CEO

Leading the way toward a day when all students have access to a diverse array of exceptional schools where they can learn, grow and prepare for success, Jim Goenner serves as President and CEO of the National Charter Schools Institute. Jim joined the charter schools movement in 1995, and has played a prominent role in developing and strengthening the performance of the charter schools sector in Michigan and across the nation ever since. In 2010, Jim’s pioneering efforts and commitment to excellence earned him an induction into the National Charter Schools Hall of Fame. Prior to joining the Institute, Jim served as the Executive Director of The Center for Charter Schools at Central Michigan University, where he led the first and largest university authorizer of charter public schools in the nation. Under Jim’s leadership, CMU became known as the “gold standard” for charter school authorizing. Jim currently serves on the board of directors of the Charter Schools Development Corporation. He helped found the National Association of Charter School Authorizers and chaired its board of directors (2007-2010). He also helped found and chaired the board of directors of the Michigan Council of Charter School Authorizers (2002-2010), and served as the first President of the Michigan Association of Public School Academies (1996-1998). Jim earned his Doctorate in Educational Administration from Michigan State University, Master of Arts from Central Michigan University and Bachelor of Business Administration from Grand Valley State University. Jim and his wife, Theresa, have seven children.


Darlene Chambers, Ph.D.

Senior Vice President for Programs and Services

A national leader in education reform, Dr. Darlene Chambers joined the Institute team as Senior Vice President for Programs & Services in the spring of 2016. Darlene brings over 40 years of education experience working nationally and internationally with schools, boards, authorizers, universities and corporations. Prior to joining the Institute, Darlene served as the CEO of the Ohio Alliance for Public Charter Schools. Darlene also served as the Executive Director of the Ohio Council of Community Schools, one the first and largest authorizers in Ohio. In 2013, she was elected as the President of the Ohio Association of Charter School Authorizers and also participated in the National Association of Charter School Authorizer’s (NACSA) leader’s program. She is a highly sought after speaker, consults with authorizers around the country and serves as an executive leadership coach for NACSA. Darlene was also a member of the National Alliance for Public Charter Schools State Leader’s Council and was a founding board member of the Cleveland Transformation Alliance, an advocacy group for the Cleveland Metropolitan School District and its partner charter schools. Recently, Darlene played an instrumental role in Michigan’s Authorizer Accreditation Review program developed in conjunction with AdvancED and also developed a series of board training modules for the statewide Ohio charter school board membership organization. Darlene did doctoral work in higher education and organizational development at Oregon State and Bowling Green State Universities. She received her Masters from San Francisco State University and Bachelors at Ball State University.


Don Cooper

Vice President for Policy and Communication

Don Cooper joined the team at the National Charter Schools Institute in August, 2015.

He brings with him more than a decade of experience working in education policy, with a strong background in policies related to charter schools. Don has served as an education policy advisor in the Michigan House of Representatives; as Director of Public Policy for The Governor John Engler Center for Charter Schools at Central Michigan University; and, most recently, he lead the government relations team for one of the nation’s largest charter school operators, National Heritage Academies.

During that time he has been involved in a wide range of education policies, including multiple legislative victories to expand the charter sector in several states. This includes being part successful efforts to establish a “smart cap” on charters in Michigan and the eventual removal of that cap through subsequent legislation; the elimination of the charter cap in North Carolina and the subsequent enactment of laws intended to facilitate charter growth; and legislation to empower five new entities in Wisconsin with the ability to authorize charter schools.

A long-time advocate for choice, change and quality educational options, Don remains a dedicated member of the board of directors for the Michigan Association of Public School Academies (2012-Present) and the Michigan Political History Society (2008-Present). He holds a Master of Public Administration from Central Michigan University and a Bachelor of Arts in Economics from Hillsdale College.


Ray P. O’Laughlin


Fueled by a belief that successful organizations must invest in their people and offer excellence in client service, Ray leads our initiatives focused on client care, strategy and performance. Prior to joining the education sector in 2010, Ray served as an executive with a global, leading edge company for much of his career. Launching his career with McDonald’s Corporation in 1980, Ray quickly assumed leadership roles and responsibilities. As a results driven leader, Ray swiftly retooled low performing businesses and turned them into success stories, ramping up their market share and profitability through a team approach and shared vision. Having gained extensive knowledge and management experience, Ray was tapped to assume a leadership role in operations. His early commitment to client service, operations excellence, systems and people development at local, state and national levels, largely contributed to his success. Ray’s passion for people development is evident in his commitment to community and personal desire to positively impact the lives of children and young adults. His rich history of volunteering with organizations such as Junior Achievement, Ronald McDonald’s Children Charities, the Michigan Department of Corrections and the Kent County Juvenile Detention Center speaks volumes to his dedication to making a difference in the lives of those around him, and winning for kids.


Jill K. Urban

Chief of Staff / Secretary to the Board

A faithful steward to the mission of transforming education, Jill leads our Human Resources initiatives focused on growing capacity and building a team composed of passionate professionals, known for their integrity and desire to win for kids. Positioning the team for success, Jill is responsible for providing leadership in serving as a liaison to staff and external publics and carrying out a wide range of day-to-day functions on behalf of Dr. Goenner, President and CEO of the Institute. Before joining the Institute, Jill worked in the authorizing industry for 14 years, where she oversaw the Human Resource initiatives for The Governor John Engler Center for Charter Schools at Central Michigan University, managed administrative functions for the Office of the Executive Director, and previously coordinated charter contract development initiatives. Jill earned her Master of Arts in Educational Administration from Central Michigan University and Bachelor of Arts from Michigan State University.


Jacklyn S. Mullikin

Vice President for Finance and Administration

Having an extensive background in the financial and administrative sectors of business, Jackie brings a wealth of knowledge to our fiscal and administrative operations. She is responsible for managing the business functions for the organization and oversees the budgeting, internal controls, contracting and financial operations for the Institute. Prior to joining the Institute, Jackie launched her career in the hospitality industry, where she dedicated 22 years of service to LaBelle Management. Jackie earned her Associates Degree in Business Administration from Mid-Michigan Community College.


Shelly Veenstra

Finance Manager

Dedicated to ensuring the Institute’s internal controls are sound and carried out with integrity, Shelly coordinates a variety of fiscal and administrative functions. Having extensive experience in various accounting roles in the business industry, Shelly brings an abundance of invaluable knowledge to our operations. She is responsible for coordinating numerous processes for the office, ranging from payroll to new hire processing to account reconciliation. Prior to joining the Institute, Shelly launched her career in the business sector, where she dedicated 25 years of service.


Michelle Wilson

Board Services Coordinator

Joining the team in the fall of 2015, Michelle Wilson is charged with handling the day-to-day responsibility of ensuring service excellence in the areas of board policies and administrative guidelines. Michelle joins us with a background in legal studies, having recently worked in the legal arena as a manager for Schneiderman and Sherman, P.C., and Trott and Trott, P.C., prior to that. Michelle earned her Bachelor of Science in Legal Studies in 2002, from Grand Valley State University.


Justyne Swiercinsky

Administrative & Accounting Assistant

Joining the team in February 2016, Justyne Swiercinsky is charged with handling the day-to-day responsibilities of providing business management and accounting assistance.  In this capacity she effectively touches all aspects of internal administration.  Justyne joins us with a background in accounting and office management, having worked in this arena with a local business start-up.  Justyne earned her Bachelor of Science in Business Administration in 2013, from Central Michigan University.


Christina Musinski

Graphic Designer

Joining the team in the fall of 2011, Christina Musinski leads the Institute’s graphic design initiatives. Her passion for visual creativity and design strategy is evident across all aspects of the organization. In addition to being an accomplished photojournalist and designer, Christina is a dedicated advocate for children and young adults through providing leadership and service as a community volunteer. Her talent, touch and thoughtful ideas are an inspiration to all. Christina earned her Bachelor of Arts in 2009, from Saginaw Valley State University.